Permanent
Technical Specialist
Trowbridge
Up to £34K

Technical Control Team Leader

Ref: 3328| Posted: 2nd Feb 20182018-02-02

This vacancy is now closed

Technical Service Team Leader

Technical Service Team Leader is required for a leading Fleet Hire Organisation., this role will be managing a team of technical specialists who manage commercial vehicle (HGV,LGV) operating costs to maximise on road time and minimise vehicle maintenance budget overspends. This is a Permanent role.

As the Technical Service team leader, you will plan, direct and manage the activities of the Technical Control team to deliver class leading service levels, minimise vehicle maintenance budget overspends, increased usage of core systems (by staff and customers), operational efficiencies within the team and a reduction in deviation from core processes.

You will also:

  • Take ownership for specific customer accounts from a technical perspective
  • Deliver a high quality service effectively to all customers,
  • Minimise maintenance expenditure and downtime, ensuring all activities are carried out in line with agreed service levels, agreed costs and terms and industry best practice.
  • Identify entitlements & provide driver services as required in a professional manner and as per stipulated policy.
  • Control vehicle costs through effective authorisation and validation processes, ensuring all charges for all work are correct, reflect agreed terms, and are in accordance with manufacturers recommended times.
  • Proactively manage business partner supplier
  • Support the Implementation Manager to ensure that there is a smooth transition of procedures for fleet managed vehicles of new customers

To secure this role as a Technical Service Team Leader, you will have had a proven track record of minimising maintenance expenditure and downtime with a good understanding of the technical aspects of vehicle repair. You will understand the importance and ensures focused delivery of service to your customer. The ideal candidate will also have a solid understanding of the vehicle leasing industry with a focus on commercial vehicles (LGV,HGV).

This is a great chance to take your career to the next level.

The C&D Group are acting as an employment agency in regards to this permanent role

Salary £28000 - £34000K per year dependent on salary.