Customer Services
Swindon
£9.01 per hour

Senior Customer Service Operator

Ref: 3242| Posted: 11th Dec 20172017-12-11

Senior Customer Service Operator – Swindon – up to £9.01 per hour

Are you looking for a permanent position within a company that could offer you a fantastic, progressive career? Then APPLY and register your interest with C&D!

C&D are working in partnership with a prestigious and national operating organisation based in Swindon. Due to continuous, successful growth, they now require a number of Senior Customer Service Operators to join the team.

As a Senior Customer Service Operator, you will be responsible for the initial point of contact for the customer, collating and recording all relevant detail of requests and then providing them with accurate information. Whilst doing so, you will need to monitor and escalate any incidents to achieve promises made by the company and yourself and also taking ownership for your own performance.  

As the Senior Customer Service Operator, it is essential you have previous customer service experience. You must demonstrate strong communication skills and the ability to deliver excellent customer service skills. Additionally, be an organised individual and have a high attention to detail.

This role is working Monday to Friday, 40 hours per week. Shifts are required for this position, there is the possibility of fixed shifts however this cannot be guaranteed until you are processed throughout the application stage.

DUE TO THE NATURE OF THE ROLE, CANDIDATES MUST BE WILLING AND ABLE TO UNDERGO A HIGH LEVEL OF SECURITY CHECKING.