Permanent
Sales Executive
Chippenham

Sales and Retention Executive

Ref: 3950| Posted: 15th Jul 2019

This vacancy is now closed

Sales Executive

Salary: £21,000/ Annum

Location: Chippenham

Hours: 37.5 hours/week

Permanent

As a Sales and Retention Executive, you will report into the Domestic Switching Team Leader, and be part of the Domestic Switching Team, part of the Business Services Department. The team is responsible for driving Company growth by maximising new acquisition opportunities and minimising churn through direct contact methods (phone and email).

We are looking for a strong sales executive who is motivated to deliver business performance metrics and achieve high sales and growth targets. A commercially focused individual with excellent people and communication skills.

You will be responsible for converting inbound phone enquiries into customers according to agreed department processes and deliver to maximise sales conversion rates and exceed KPI's.

 Key duties and accountabilities will include;
• Convert inbound phone enquiries into customers according to agreed department processes and deliver to maximise sales conversion rates and KPI’s.
• Outbound call existing customers to convert to another product or additional service
• Manage and respond to inbound email enquiries.
• Ensure all sales conversion targets are achieved against KPIs and SLA’s
• Ensure all proactive interest in Good Energy received by web forms is promptly and effectively followed up within agreed targets to maximise conversion.
• Identify other avenues to maximise conversion rates of potential customers and work with the Domestic Switching Team Leader to maximise delivery and output
• Develop a high level of knowledge about our products and services and the energy industry and be able to effectively communicate this to potential customers to maximise conversion rates.
• Support event-based sales activity as required.
• Any other reasonable duties as required, including administration duties.

A commercially focused individual with excellent people and communication skills, you’ll be a strong sales executive who is motivated to deliver business performance metrics and achieve high sales and growth targets.

You’ll possess demonstrable experience of selling to high quality standards and achieving high conversion rates, with the ability to cope under pressure in a busy sales environment, converting as many leads into sign up’s as possible.

With an excellent telephone manner, you’ll be organised and able to manage your own workload with a high track record working towards

We also have some amazing benefits that we offer our people, including:

• Travel allowance at all levels
• Green Travel Allowance
• Bonus at all levels
• Pension matched up to 7.5%
• 5 weeks annual leave with option to buy more
• Flexible working practices across many roles
Along with many more benefits

The C&D Group are acting as an employment agency in regards to this role