Customer Services

Part Time Customer Service Advisors (Evenings & Weekends)

Ref: 3533| Posted: 16th May 20182018-05-16

C&D are urgently seeking up to 10 Part Time Customer Service Advisors to join one of the UK’s most recognised and successful retailers, WHSmith, based in Swindon.

  • Part Time Customer Service Advisors
  • £8.00 per hour
  • Working evenings Monday to Friday 5pm – 8pm and up until 9pm during busy times
  • Weekends 10am – 4pm (Saturday & Sunday)
  • This is a temporary position to start ASAP through to the end of June

As a customer service advisor you will be based at WHSmith’s head office in Swindon, working with their customer service department. 

Overview of the role

  • Be the first point of contact for customers with queries via the telephone and email, this will include tracking orders for customers
  • Providing an efficient service to all customers
  • Processing information (some confidential) on to data systems
  • Ensuring a high attention to detail to all times

We are looking for candidate with the following skills and experience

  • Previous customer service skills and experience
  • Excellent written and verbal communication skills
  • Works well within a team but also be able to use your own initiative
  • A passion to provide excellent customer service
  • PC literate

If you are interested in this great opportunity we would love to hear from you !


The C&D Group are acting as an employment business in regards to this role