Permanent
Account Manager
Swindon
£26,000 - £28,000 per annum

Key Account Manager

Ref: 3867| Posted: 20th May 2019

This vacancy is now closed

The C&D Group are working in partnership with a manufacturing company based in Calne to recruit for an experienced Key Account Manager. As Key Account Manager, you will join the Customer Support Team and report into the Customer Support Manager.

The purpose of this role is to deliver a first class, professional support service to ensure the needs of the customers are being met and exceeded and drive new business opportunities with existing customers.


Key Responsibilities include;

  • Build effective relationships by acting as the interface between external designated customers and internal teams
  • Co-ordinate quarterly business reviews and periodic customer visits 
  • Identify opportunities to develop the business with existing customers and work closely with the Technical Sales team on new prospects
  • Liaise with the Quote team to ensure that proposals are compiled to customer requirements 
  • Analyse customer forecast data and manage change in line with the agreed customer contract
  • Frequent customer interaction by phone, email and face to face meetings 


The ideal candidate will have;

  • A proven track record in customer relationship / account management
  • Effective communication skills both written and verbal, along with an excellent telephone manner
  • Excellent I.T. skills with experience and good working knowledge of Word, Excel and Powerpoint
  • Ability to work under pressure and prioritise effectively
  • Commercial awareness with a good understanding of P&L's and cash liquidity
  • Adaptable and flexible approach to change
  • Self-starter and able to use your own initiative
  • Experience in fast moving manufacturing environment preferable and experience within electronics desirable, but not essential


This is a full-time and permanent position with a view to start as soon as possible for the successful candidate. Standard hours of work are Monday to Thursday 8.30am to 5.00pm and Friday 8.30am-2.00pm.

Please apply today for further details and to arrange an initial consultation.

The C&D Group are acting as an employment agency in regards to this role.