Customer Services
£20,000 - £22,000 plus bonus opportunity

Fleet Downtime Controller

Ref: 3367| Posted: 2nd Mar 2018

This vacancy is now closed

Fleet Downtime Controller – Trowbridge, Wiltshire – £20,000 to £22,000 plus bonus and fantastic benefits

C&D are working in partnership with a leading vehicle leasing and fleet management solutions organisation based in Trowbridge.

As the Fleet Downtime Controller, you will be part of the customer service team, ensuring service level agreements are met within a timely manner convenient for all parties.

Core duties will include;

  • Liaising with customers and suppliers, minimising vehicle downtime and any delays, ensuring all progress checks take place and recorded accordingly
  • Handling incoming customer calls, answering general queries and dealing with any issues, ensuring best service provided at all times.
  • Minimising business risk and ensuring vehicles are maintained within allocated budgets and promised times.

To secure this position, you must have knowledge of vehicle mechanics and technical awareness. You must have strong communication skills, both written and verbal.

In return for your hard work, you will receive;

-       Competitive salary plus incentive bonus – 15%

-       25 days holiday plus bank holidays

-       Group personal pension

-       Private medical insurance

C&D Group are working as an employment agency in regards to this permanent opportunity.