New Item
£48,000 per annum

Estates Assurance Manager

Ref: 3752| Posted: 13th Feb 2019

This vacancy is now closed

States Assurance Manager

Salary: £48,000

Location: Swindon

Full time/ permanent






  • An industry recognised FM qualification within the built environment. (HNC, HND or equivalent vocational qualification)
  • Member of a Facilities Management related professional body (e.g. BIFM / RICS)
  • Health and Safety training i.e. IOSH Managing Safely, CITB SMSTS or CSCS or equivalent
  • Hold, have held or eligible to apply for security clearance
  • Experience of managing hard & soft services and asset management across a national multi-service, multi-site, Facilities Management contract(s).



Experience and Skills:


  • Experience of managing Maintenance programmes within commercial or government asset portfolios
  • Experience / knowledge of creating and implementing Estate and Asset Strategies
  • Experience / knowledge of Building Management Systems and strategies to use BMS in the built environment.
  • Experience in planning programmes of work for maintenance, lifecycle and change
  • Experience in project handover’s / Soft Landings
  • Experience with or good understanding of ISO55001
  • Experience of Building Information Management (BIM) and Asset Management systems
  • Knowledge of new technologies including utilising the Internet of Things in the FM arena
  • Knowledge of Space Utilisation
  • Proven track record in the management of Asset data bases and CAFM Systems
  • Good leadership and interpersonal skills
  • Experience of managing Health, Safety and Environment management systems
  • Proven experience in of working in Facilities Management in the Public Sector.
  • Previous experience of managing an operational facilities supply chain function
  • Proven success in driving value for money and quality improvements through the supply chain              
  • PC literate with PowerPoint, Excel and Word skills
  • Full security clearance, or be in a position to obtain security clearance


Core Responsibilities and Duties:


The Estates Technical Manager is responsible for overseeing all elements of Hard & Soft FM and Asset Management services to the various customers within the contract. The role is responsible for:

  • Overall responsibility for the strategic and daily management of the Engineering and Hard & Soft Facilities Management including  soft service schedules, building fabric, hard services, BMS, Asset management strategy,
  • Review existing services, capital plans, specifications, processes, and productivity levels, to secure and increase the efficient use of resources / generation of savings as well as ensuring they are aligned with the client’s FM strategy.
  • Performance analysis of assets and review of cost of planned versus reactive maintenance, space optimisation and benchmarking internally and externally
  • Reviewing and managing maintenance strategies to M&E plant & equipment
  • Acceptance into service of new and refurbished Assets including use of Government Soft Landings (BSRIA)
  • Understanding NEC 3 and its requirements
  • Review soft service schedules and specifications aligned to BICSc standards issue 3
  • Production of business cases and investment proposals including providing the necessary technical and pricing information to support the Commercial Manager in implementing the change process
  • Provide technical advice to client, suppliers and staff, whilst ensuring all engineering related matters noted are closed in a structured and timely manner.
  • Review and assessment of latest technology to support the maintenance and investment strategy
  • Management of business processes and their operation
  • Responsible for ensuring PPM, Legislative and Statutory compliance
  • Managing the different maintenance obligations for leased assets and disposals
  • Manage and maintain the Estate Team’s technical library
  • Oversee the development of staff to enhance the performance and capability of staff
  • Ensure compliance with management procedures and processes.
  • Provide concise reports to the client on all Asset and Maintenance issues
  • Identify and carry out option appraisals on under-performing properties and analyse spend data on all maintenance cycles to continually improve processes.
  • Regular monitoring of Supplier performance against the applicable benchmarked criteria and KPIs
  • Working with Suppliers to identify actions to address areas of poor performance, ensuring actions are logged on to SharePoint and monitoring their effective implementation
  • Identify positive / negative trends in performance and continuous improvement opportunities to reduce cost, improve quality and performance and take proactive corrective action where necessary
  • Ensure Supplier service level agreements are in place and reviewed and updated on a monthly basis
  • Ensuring that all of the FM Supply Chain are compliant within the scope of the contract
  • Address statutory compliance obligations and in particularly health & safety obligations to minimise the risk of failure
  • Ensure compliance with any applicable company or client procedures e.g. the audit and verification process, security and access requirements etc.
  • Provide market leading advice to customers to identify opportunities for innovation, improvement and cost reduction
  • Provide feedback on handover documents (Operation and Maintenance manuals, Asset Registers, Planned Maintenance Schedules etc).



  • Leadership – sees the bigger picture/interpret strategy, leads by example, motivates others, makes decisions, initiates action, takes responsibility
  • Communication and influencing – establishes communication channels, actively listens, clarifies, gives/seeks feedback, clear and concise, persuasive/negotiates with others
  • People Management – fosters team/individual performance, achieves results, sets targets and reviews against them, leads, motivates and empowers others, deals with issues, coaches and encourages others
  • Organisational skills – plans well in advance, sets clear objectives, manages time/delegates, reviews progress against plan, ensures sufficient resources, encourages improvements,
  • Commercial and Financial awareness – effective financial management, maximises use of resources, identifies business opportunities
  • Results orientation – satisfies internal/external customers, effective performance management, addresses cross functional issues and technical issues, knowledge of systems and processes
  • Interpersonal skills – builds positive relationships, demonstrates emotionally stability, confident in own ability, approachable to all staff, shows respect and tolerance
  • Values – lives and endorses the company value

The C&D Group are acting as an employment agency in regards to this role