Customer Services Manager
23,000 per annum

Customer Service Team Leader

Ref: 3416| Posted: 19th Mar 2018

This vacancy is now closed

A key role for a current team leader or senior looking for a fresh new challenge, work with a leading company who offer onward progression and development.


Customer Service Team Leader – Facilities Management


£22-24k per annum



Key tasks:


  • Arranging all aspects of Soft and Hard facilities Management in accordance with Service Level Agreements
  • Managing a portfolio of suppliers to complete both ongoing and reactive services for clients
  • Overall responsibility of liaising with subcontractors/suppliers to ensure allocation of work
  • To manage and monitor the allocated work to key subcontractors


Experience and Skills:


  • Experience of managing teams and suppliers to achieve work within SLA
  • Previous experience in a Facilities Management environment
  • Strong team player and role model, capable of gaining trust and support of team and customer.
  • Able to inspire and support team towards the achievement of targets
  • An effective time manager with the ability to multi-task.
  • Strong operational contract focus.
  • Full security clearance, or be able to obtain security clearance
  • Approachable individual with a professional manner


Please contact me for more detailed information on this role, Lisa Phillips 07795613193 or


C&D Group is acting as a recruitment agency in respect of this role.