Customer Services

Customer Advisor

Ref: 3487| Posted: 9th Apr 2018

This vacancy is now closed

C&D are working in partnership with a fast-growing company in Chippenham to recruit Customer Advisors. The roles will be to work full-time for a 12-month fixed term contract. Working for a company who pride themselves on providing excellent customer service, this is an exciting opportunity to join a growing business that is committed to making a difference. 

As a Customer Advisor, you will be part of the Customer Services team. The team has a responsibility to provide administrative support to the Operations teams, resolving any queries causing an issue for the customer on their journey. 

This is a varied role that may see you undertake a number of diverse tasks that may change on a daily basis. Working to deadlines and targets for completion, you will be expected to achieve these whilst working with a high level of co-operation, communication and contribution to the overall team performance.

Key responsibilities include;

  • Processing web sign ups
  • Processing readings received from customers
  • Proactively making outbound calls to resolve customer queries

Skills and Experience required;

  • Proven experience of providing excellent customer service
  • Excellent communication skills (verbal and written)
  • IT literate and confident to learn new systems
  • Excellent attention to detail 
  • Excellent numeracy and literacy

If you are confident, a quick learner and take pride in delivering great customer service, please apply today. This is a great opportunity to join a lively and fun team who work hard too. 

The C&D Group are acting as an employment agency in regards this role.