Finance Administrator
circa £19,500 pa

Collections Representative

Ref: 3039| Posted: 29th Aug 20172017-08-29

This vacancy is now closed
Bring your excellent negotiating and customer service skills to this role to ensure a good outcome for our client and their customers.
  • Collections Representative/Agent
  • Permanent
  • Full-time
  • circa £19,500 depending on experience
Apply through C&D today.
Office jobs in Swindon
This role
This role is based in Chippenham, Wiltshire where the team proactively contact customers for overdue payments.  Collections Representatives/Agents are provided with multiple methods of communication to assist in the recovery of monies owed to Good Energy. You will review accounts and take action in line with Good Energy’s collection processes, strategy, and values.
Your skills and experience
Use your positive and self-motivated attitude to work closely with your colleagues and other teams to achieve targets.  You will be able to draw on previous debt collections and customer service experience to manage challenging telephone conversations and obtain the best outcome for all parties.
Your quick thinking combined with your numeracy and meticulous nature will be essential to the role.  Just as your negotiation skills and demonstrable experience of influencing and handling complex queries.
Our client values a straightforward approach in working together, being determined and resilient in realising their purpose. They are inclusive and fair in balancing the needs of their people, customers, shareholders, and futureholders. They look for people whose personal values and behaviours align with their own.
Good Energy is a challenger in the energy market and is an energy company like no other. You will work alongside colleagues who put the customers and the company values at the heart of everything they do. You will be part of a small, but supportive team so expect to make new friends and enjoy team activities outside of work.
Apply today for this role and opportunity to make a great career in this progressive company in the heart of Wiltshire.
Due to possible large numbers of applications, if you have not been contacted within 7 days, please consider your current application as unsuccessful.
C&D Group is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.
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