Customer Services
£8.75 per hour

Collections Consultant

Ref: 3363| Posted: 19th Mar 2018

This vacancy is now closed

C&D Group is currently recruiting temporary Collection Consultants working for Nationwide Building Society Head Office at Moulton Park, Northampton.

  • Starting ASAP for 24 weeks
  • £8.75 per hour
  • 35 hours a week, working between the hours of 8am – 8pm. You will also be required a Saturday 9am – 5pm on a rota basis

As a Collections Consultant your responsibilities will include :-

  • Speaking to members who have payment arrears
  • Understand the members financial circumstances, recommending effective repayment plans
  • You will take ownership and responsibility for collecting late payments
  • Making decisions and responding to members queries whilst following regulations and providing accurate and suitable advice.

You will need to have :-

  • Excellent communication skills
  • Previous customer service skills & experience
  • Team Player
  • Ability to offer practical solutions, while showing empathy
  • Good working knowledge of Microsoft office including word & excel

Apply now for more information regarding this exciting opportunity 



The C&D Group are acting as an employment business in regards to this role