Technical Specialist
£23,972 per annum

Building Management System (BMS) Operator

Ref: 3397| Posted: 2nd Mar 20182018-03-02

Job Title:  BMS Operator
Sector: Facility Operations
Reports to: ICC Manager
Salary: £23,972 per annum
Location: Swindon, Wiltshire
Type: Permanent | Full Time
Read more and apply here to be considered for this role.
Special Working Conditions:
  • The BMS operations are provided 24/7/365.
  • This role requires 40 hours per week shift working which includes weekends & Bank Holidays in order to maintain operational cover.
Key Responsibilities:
  • To monitor the building management system (BMS) for alarms. To carry out a remote fix to resolve an alarm, or where not possible, raise a work order (WO) for a contractor to investigate and fix the fault. Then follow up to ensure the WO is satisfactorily closed out and the issue resolved.
  • Responsible for proactively identifying improvements to the system in order to reduce BMS-related plant and system failures, and to improve the efficiency of the client estates.
  • Respond to client queries regarding issues at their sites.
  • Maintain and update reporting dashboard for monthly client reporting.
  • Provide technical advice and input on BMS development opportunities.
  • Management, operation, and testing of BMS software and systems, including Trend and Sigma controllers.
  • Be the first point of contact for alarm monitoring and BMS interrogation.
  • Interface with other operators, engineers, and the supply chain, providing technical support and documentation of works undertaken.
  • Develop a working practice to enable the pro-active support of our customer base via alarm monitoring and diagnostics
  • Demonstrate the ability to gather and interrogate information effectively, leading to a structured and logical outcome to rectify the task at hand
  • Follow up work orders to ensure satisfactory closure.
  • Maximize on all opportunities to learn from colleagues and day to day situations
  • Assist in the implementation of updating day to day processes and applications
  • Responsible for maintaining department and personal key performance indicators
  • Maintain accurate records of all tasks undertaken
  • Good time management skills with the ability to prioritise workloads
  • A focus on customer satisfaction
  • Prepare detailed reports, technical communications and dashboards on work carried out
  • Support all BMS Operators to be fully competent in all aspects of their role including responding to alarms and carrying out remote fixes.
  • Train selected ICC Operators to ensure they have a basic level of comprehension and understanding of alarm monitoring for all BMS systems managed by KBR.
  • Support the ICC Operators by answering calls during peak times in order to meet KPIs.
  • Provide technical assistance to introduce condition-based maintenance and runtime maintenance in agreed areas, using the BMS.
  • Implement energy saving initiatives by additional monitoring or modification of control systems
  • Reduction of system alarms, lockouts, overrides, disables, off-lines, by accurate calibration and adjustment of field sensors, switches etc.
Qualifications, Experience and Skills:
  • Experience of interrogation of information, drawing conclusions and presenting findings in brief reports.
  • A logical and rigorous approach to problem-solving
  • Diagnostic and troubleshooting skills
  • Presentation and delivery of the confirmed outcome is vitally important
  • A collaborative working approach in teams comprising the client, contractors, and other partners
  • Good interpersonal skills including good verbal and written communication to all levels
  • A desire to develop skills, experience, and responsibility in order to grow into the role.
  • BTEC Level 3 or equivalent qualification in electrical or electronic engineering or appropriate job-related experience
  • Knowledge of Trend and Schneider Sigma BMS systems
  • “Trend 963 Operator” qualification
  • Experience of using the BMS for reporting and energy reduction
  • Understanding of LAN and WAN using PSTN, Ethernet, and Virtual Private Networks
In return you receive:
  • An excellent salary
  • 20 days annual leave, rising by 1 additional day per year up to 25 days, plus bank holidays
  • Catering Facilities including refreshments
  • NEST Pension Scheme
  • Life Assurance of £20,000
  • Employee Assistance Programme for all staff and their families
  • Discount Scheme where there are exclusive offers/discounts on particular items and retailers
Apply here to be considered for this role.
The C&D Group is acting as an employment agency in regard to this role.