Bereavements Administrator

Ref: 3202| Posted: 3rd Nov 20172017-11-03

This vacancy is now closed

We are currently recruiting on behalf of our client; Nationwide Building Society who are looking for a number of individuals to join them in their Bereavement Registrations Team. You will be a part of the Bereavement Services team, as a customer service administrator, who are responsible for supporting Nationwide’s members when they need it most. You will be responsible for helping the executors or personal representatives of the deceased’s estate, manage the deceased member’s finances and you will ensure that their experience with Nationwide is as smooth as possible at a very difficult time.
The Bereavement Department is currently broken down into 3 key areas. The area you will be working in is;

Registrations – Responsible for the first point of contact with the Personal Representatives/Executors and registering the death. This is written communication, to confirm registration of the death, date of death figures and order tax certificates if needed.  Attention to detail, methodical approach and accuracy is key to this role.


The right Candidate:


  • Will be computer literate
  • Will have a continuously high attention to detail
  • Will have a flexible and proactive approach to work
  • Will have experience working to targets and will be target and Quality driven
  • Will have excellent written and verbal communication skills
  • Will be comfortable working with varying workloads and be confident to multi-task, using multiple systems at any one time
  • Will be a self-driven individual who is comfortable to work independently as well as being a team player
  • Will have Excellent time keeping skills
  • Previous Nationwide experience would be desirable


This is a position working on an open temporary contract, with the potential to be taken permanent for the right individual. You will be working Monday-Friday either 08:00-16:00 or 09:00-17:00, earning £8.45 per hour. If you are interested in this vacancy, please feel free to apply or contact us as we would love to hear from you!