“Soft skills” is the term used to describe your personality traits and reasoning power.  Employers place great value on soft skills and can decide to offer job seekers employment or promotion on the strength of their soft skills alone.
Soft Skills
Great communication | Critical thinking | Team participation | Self-motivation | Conflict management | Determination | Fast learner | Punctual
Until now it has been the interviewer who has asked questions to assess our soft skills.  Now there is a big push to use hiring software to more accurately assess these soft skills is it is already in use and becoming more common.  So now you know about this requirement, how do you prepare?
Ask about the predictive software to be used.
To best prepare, you need as much information on the interview process and interviewers as possible.  C&D Group’s recruitment consultants will advise you upfront if there will be such a test as part of the interview process.  Otherwise, ask and find out which software is used so that you can research that software provider’s website.  These websites often provide good advice on answering their questions. 
Analyse how you cope in different circumstances.
Different roles require different sets of soft skills.  Do your own candid analysis of how you cope in various business climates.  The rise of open offices, team projects and technology means employees with great communication and relationship-building skills are highly desirable.
Other in-demand soft skills include; a good work ethic, a positive attitude, time management, critical thinking, self-confidence, agility and able to work well under pressure.
What soft skills are your strongest?  Are they compatible with the role and company?  Prepare anecdotes on how you respond to different circumstances.
Rewrite your CV to emphasise soft skills
CVs have become sterile and devoid of a great message between the lines.  This has helped employers to focus on the job seekers core strengths without wading through all the soft fuzzy stuff.  Now we have realised the fuzzy stuff is just as important and it’s time to adapt the way we describe our roles. 
For instance, I might write, “Excel at managing teams in fast-paced environments”.  That’s all core skills with no hint at your soft skills.  How about, “Managed the strategic account team which successfully rolled out new CRM software to top-tier clients within agreed KPIs.”  This highlights your ability to manage pressure, targets and teams while dealing with change and conflict.
Company and customer dynamics are changing all the time.  For this reason, it is important to recognise your own skills sets, both core and soft.  With a good grasp of what makes you valuable to employers, you are in a stronger position when it comes to interviewing for those rare opportunities to get a great role in the perfect company.


If you found this advice useful or have questions about finding work that you will enjoy and do well at, please email marketing@cdrecruitment.co.uk or call us on

Tel. +44 (0) 1793 488057.

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